Why Don’t You Just Show Me? Performance interviews for skill- based promotions
نویسندگان
چکیده
Despite the high skill levels needed to cope with complex technical systems and the pace of technological change, there remain persistent skill gaps in the United States workforce. Organizations are increasingly relying on skill-based programs to encourage and foster employee skill development. Unfortunately, many questions remain about how to make skillbased promotions. Drawing from research on performance testing and structured interviewing, as well as work that examines broader issues of performance prediction and candidate reactions, we outline the development and empirical test of a performance interview that can be used for skill-based promotions. Such interviews allow employees to demonstrate their skills on the job, and thus may be more accepted by employees. We first discuss seven design principles that form the conceptual foundation for the performance interview, followed by the specific steps practitioners can follow to develop a performance interview. Finally, using a sample of 230 auto parts manufacturing employees, we provide empirical evidence for the high reliability, validity, and positive candidate reactions to the performance interview.
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